Effective August 23, 2026. These terms govern your use of mehaffeytranscription.com and our services. Placing an order means you accept them.
Mehaffey Transcription is a veteran-owned litigation support business in Abilene, Texas. We produce transcripts of legal discovery recordings, discovery summaries, AI reference folders, and evidence file conversions, primarily for attorneys and their staff. We are a litigation support vendor. We are not a law firm, we do not provide legal advice, and no attorney-client relationship is created by using our services.
Transcripts are produced by speech-recognition software and AI-assisted correction on our own hardware. Speaker labels and timestamps use the materials you provide. No deliverable is a certified court-reporter transcript, and every deliverable is a draft prepared for attorney review. You are responsible for verifying any transcript, summary, or converted file against the source recording or document before you rely on it, quote it, or file it. Accuracy also depends on what you send us: incomplete discovery means generic speaker labels and approximate names, exactly as described on our sample page.
You represent that you are authorized to possess the materials you upload and to share them with a litigation support vendor, including under any protective order that governs them. Tell us about protective orders when you place the order; we honor them. Do not upload material that is illegal to possess or distribute, and do not upload recordings of attorney-client communications through the ordinary discovery flow without flagging them. We may decline, pause, or ask questions about any order that raises these concerns.
Our standard rate is based on the spoken-word count, and bulk work is quoted after file review. The pricing page states the current rate and the quote confirms the amount before work begins. Retained and firm-billed orders are payable at checkout by card or bank transfer through Stripe, or by check. Court-appointed orders marked for county billing start without upfront payment; we invoice the county through your voucher process and collection from the county is our responsibility, not yours. Private orders are charged Texas sales tax at checkout under the data-processing treatment; sales to Texas governmental entities, including county-billed appointed cases, are exempt. Pricing and quote terms may change before an order is accepted.
Deliverables appear in your account for download. Source files and deliverables are stored encrypted and are automatically deleted 30 days after delivery. Download what you need before then; after deletion we cannot recover your files. We may retain minimal order records (dates, amounts, file names and hashes) for accounting and audit purposes.
We treat everything you upload as confidential case material. Access is limited to the people and systems needed to produce your deliverables. The privacy policy describes our processing and subprocessors in detail.
Our services support your professional judgment; they do not replace it. To the fullest extent permitted by law, our total liability for any claim arising from an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential damages, including outcomes in any legal matter. Nothing in these terms limits liability that cannot lawfully be limited.
Keep your credentials secure; activity under your account is your responsibility. We may suspend accounts used to violate these terms or the law.
These terms are governed by Texas law, with venue in Taylor County, Texas. We may update these terms; the effective date above changes when we do, and continued use after a change is acceptance. Questions: [email protected].